Yes, we offer free shipping to Australia. If you have any further questions or need assistance, please contact our Customer Care Team at support@lanyspace.com. Additional fees or delivery restrictions may apply for remote areas.Please note: We do not ship to Australia Post PO Boxes, Parcel Lockers, Parcel Collect, or Locked Bags.
Customers are responsible for any applicable sales taxes (if charged). All import duties on orders shipping to Australia are fully covered by Lany Space.
For ready to ship products, your order is expected to ship within 7-10 business days from the date of your order. For made to order products, your order is expected to ship within 4~7 weeks from the date of your order.
Unfortunately, our shipping couriers cannot deliver to Australia Post PO Boxes, Parcel Lockers, Parcel Collect, or Locked Bags. Please provide a residential or business street address. We apologize for any inconvenience caused.
If your order has not been shipped, please email us at support@lanyspace.com with your order number and the updated shipping address. However, if your order has already been shipped, we are unable to assist with address changes. In such cases, please contact the carrier directly for assistance.
We will assist you with the carrier while the tracking shows the package is in transit until it is delivered. However, if the package shows as successfully delivered, we cannot assist further. Please understand that Lany Space is not responsible for issues such as lost packages in apartments/houses or package theft.
Yes! Please email us with the order number and specific date you would like the order to be shipped before it has been fulfilled. However, we cannot assist if the order has already been shipped.
